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SITECH Services 

Sitech ServiceSITECH Southwest LLC is a certified repair center and Trimble authorized service center. As an industry leader in providing contractors of all sizes with a comprehensive selection of Trimble construction technology, we’re uniquely equipped to offer repairs, training and technical support for a wide variety of equipment.

Our service team is comprised of highly skilled machine-control specialists who are among the most knowledgeable and experienced in the construction industry. Whether you need us to install machine-control systems on motorgraders, scrapers and dozers or perform routine maintenance and repairs on equipment from leading manufacturers such as Caterpillar®, John Deere, Case, Volvo, Komatsu, our machine-control specialists have the expertise to efficiently get the job done right.

At SITECH, we understand the urgency involved when you are experiencing an issue with equipment or technology that has the potential to impact your profitability. Our turnaround times for completing jobs are among the fastest in the industry to help you minimize downtime and loss of productivity. Read on to learn more about our complete service capabilities, and get in touch with us to speak to a live representative today.

Repair and Field Services  

 Field ServicesWe’re the convenient and reliable source for maintenance and repair services in the region. We provide a full range of services at our location in Mesa, Arizona, and we also offer comprehensive field services throughout our territory. Whether you require regularly scheduled basic maintenance, troubleshooting or emergency repairs, we have the latest tools and technology to diagnose what’s wrong and provide a fast, cost-effective solution for fixing it.  

Our repair and field services include but are not limited to:

  • Services and repairs on all laser equipment and technology, such as level lasers, grade lasers, universal lasers and grade laser transmitters
  •  Repairs on 2-D and 3-D machine control and paving control systems and accessories, including fixing and replacing components and systems and executing updates, transfers and reconfiguration 
  •  Optical equipment maintenance and repairs on auto levels, tribrachs, transits, theodolites and many other products and accessories 
  •  Services on software, GPS positioning systems, robotic total stations and additional construction tools, equipment and technology 

We offer multiple ways to get in touch about services and repairs, including by phone, email or online request form. Our attentive live representatives will provide a fast response in scheduling services at the time and place that’s convenient for you. Contact us today for more information and to request a free quote. 

Client Support Solutions  

Knowledge is power when it comes to caring for your fleet and running your business efficiently. In order to support your needs, we provide an extensive selection of resources including official documents and manuals, product notes, spec sheets, quick reference cards, installation instructions, downloads and firmware updates available through our online support center.  

When you follow the Support Documents link below, you’ll find reference materials on products such as Autopilot systems, Connected Farm, MineStar and others. You’ll also be able to select specific products to request support on issues you are experiencing and answers to your most critical questions. In the event you are not able to locate the product or information you require, click on Quick Support to submit a form for a fast reply from a dedicated SITECH Southwest representative. 

  Support Documents          Quick Support 

Client Training  

Client trainingAs part of our commitment to providing broad-based support, we’re proud to offer the opportunity to join us in client training sessions on numerous topics and products. We deliver overviews and in-depth instruction on Trimble Live, Site Calibration, Trimble and MineSight, and a variety of relevant subjects. Our comprehensive training options include courses designed to impart the knowledge and skills necessary to performance 3-D data preparation on Trimble’s Terramodel, Paydirt, Sitevision Office software, SCS900 and ML80 Desktop. We also provide an array of field guides and data as well as product tours and tutorials available for review online in our Business Center.  

To meet the needs of your staff and organization, SITECH holds live training courses at Spectra Southwest Inc., and we can also arrange for sessions to take place at virtually any location of your choice. Educational and engaging training courses cover everything from data preparation, transferring files to and from machines, and operating survey instruments to operator training, on-the-job troubleshooting, and performing inspections and maintenance.

Access our Online User Guides for in-depth training on a variety of products from the convenience of your desktop computer or handheld device. You can also follow the link below to view current course schedules and to request information on a specific course today.

 
  View Training          User Guides